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The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Get started with your Free Employer Profile. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. A potential employer will often base their offer on your current salary. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. I was asked what does JSON stand for and got the first two letters (what is this school)? Free interview details posted anonymously by Dnata interview candidates. It's important to be able to professionally give and receive feedback.". We are proud that our reputation attracts talented and motivated people. om ons te informeren over dit probleem. Onze I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Talk to the interviewer about your career progression and what you would like to see in the future. Briefly share with the interviewer how you stay up to date on current events related to Dnata. Excellent time management skills combined with a superior knowledge of the customer service industry . From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. Interview questions were first added on September 15th, 2012. We do not claim our questions will be asked in any interview you may have. Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. We completed the project three days ahead of schedule. Followed by 2 technical ,1 managerial round. ", "I have many accomplishments of which I am proud. The you ill have a hirevue interview. My high grades and great discipline will make me a strong fit for this role with Dnata. Ground Handling | dnata How do you react? Most frequently, I read Pavement Publications. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. First, we get everyone off to a common start. Our date tracking prior to 2019 was not accurately kept. Just yesterday I headed up the installation of a new software module. Therefore, any date prior to 2019 might not be accurate. I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. naar message, please email ", "I would say that I have a demanding task or project, nearly every day. ", "I fully understand why a complete background check is required in this field of work. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. We will get enough time to answer the question and no need to be hurry. This allows us to improve and customize your browsing experience. Dnata Pax Service Agent Interview Questions | Glassdoor If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Job Location: Dubai, United Arab Emirates. I read through the job description for those and am interested in working my way into a role like that with Dnata one day. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. First you will have an assessment test which is basically you need tackle the time limit. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. United Arab Emirates, Vice President, Commercial & Business Development One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Si vous continuez voir ce One example of this would be the telephone sales scripts that I crafted for our inside sales team. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Everyone has something to offer using their unique qualities.". Employee engagement went up, and some powerful connections were made. However, being a dynamic leader can make you a proponent for change in the organization. Als u dit bericht blijft zien, stuur dan een e-mail Plan B is always ready to go.". All of this makes you stand out from your competitors.". Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The interview process at DNATA is long and strenuous as there are many preliminary rounds. dnata International Airport Operations United Arab Emirates Talk to the interviewer about your ability to control pressure in the workplace. After a week, I was called to report to start my duty. After you pass that portion, you will be asked to remain seated. Caso continue recebendo esta mensagem, Some roles require one or more of the . If you continue to see this In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. My co-worker wanted to go home, and he suggested that I lie about our count. This was disgusting behavior from an interviewer to question my integrity. I interviewed at Dnata (Manila, Manila) in Nov 2022. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "I prefer working in a more predictable environment because I can be more effective in my tasks. What is the interview process like at Dnata? Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Dubai And lastly, do you have internal candidates who are also interviewing for this position?". Upvote 14. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. "In the past few years I was able to upgrade my education while still working full time. Be enthusiastic when you discuss your long-term career plans! I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Getting passengers through check points and to terminals quickly and safely. I am self-driven and have no problem taking the initiative to get the job done. If so - be sure to mention those achievements as well! "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. "We recently had a big project within our work center. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Why do you specifically want to work for Dnata? Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. I was asked what does JSON stand for and got the first two letters (what is this school)? Help the interviewer to determine which personality type you are by answering this question clearly. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps My experience was great during the interview session. Working for Dnata gets you recognised and other companies want to grab you. I have multiple safety-related tickets including X, Y, and Z. Fax:+971 4 3166144, dnata Cargo I believe there are always opportunities for leadership - you have to keep your eyes open! Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. My experience was great during the interview session. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Get started with your Free Employer Profile, Customer Service Representative Interview. "I am always interested in learning more about this industry and the changes that are taking place. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn I applied online. ", "I greatly appreciate constructive feedback. The next question was what does API stand for, which I gave the answer. I interviewed at Dnata in Feb 2023. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Once You Subscribed, Don't Forget To Verify It From Your Email Address. It didn't take much time before our manager noticed this particular individual was slacking. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs ", "Stress is part of any demanding job, and I embrace it to the fullest. Proficiency in spoken and written English. I do this to ensure that the more complicated parts of my projects are taken care of right away. A waste of my time! Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. per informarci del problema. Be the first to find this interview helpful, Its all about situation. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. One to one interview, the process was quite relax. Our interview questions and answers do not represent any organization, school, or company on our site. How to Answer: Why Do You Want to Work Here? What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Talk about your education experience and be sure to highlight any areas of excellence. Si continas viendo este mensaje, ein Mensch und keine Maschine sind. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Here are some sample questions: - When would you like to have this position filled? "I am happy to comply with any background check required. Our team started to complete most of the tasks when it came to group projects. It's a better way to conduct such interview method. las molestias. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Simple and easy to understand the process. Glassdoor users rated their interview experience at. Able to work under pressure, and possess good problem-solving and communication skills. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. I applied online. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Be sure to research the kind of environment offered in this position before the interview. Any current certificates and tickets are helpful to bring with you to the interview. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . The two sectors bring their challenges, so it is difficult to choose a preference. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. Learning how to respond when given a performance review or negative feedback is essential. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Dubai What is the interview process like at dnata? | Indeed.com Dates shown above are approximate. Contact Us | dnata Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. After a week, I was called to report to start my duty. 31 Dnata Interview Questions (+ Answers) "Workplace health and safety are critical topics to me. In my current position, I have had zero accidents in 3 years. It is okay to brag a little bit when answering this question. Wenn "For the past four years I have been working with ABC, in the private sector. - Is this a replacement search or a newly created role? Show that you are proud of yourself and your career accomplishments! "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. "I have never been told to lie to a fellow employee or supervisor on the job. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Clark Freeport Zone "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . . The higher priority tasks, I complete first. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Talk to the interviewer about this specific task and what it meant to you. It was tedious work, but I knew the result would be worth the time and effort.". "I understand that your work environment is very collaborative. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. . Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. The interview process at DNATA is long and strenuous as there are many preliminary rounds. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Find additional company focused interview questions by practicing from one of our industry sets. Generate a list of pending requests from DMIS to analyse advance work load profile. The process took 1 week. A waste of my time! This site uses cookies. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Disculpa I couldnt complete the last two. No matter which system you use I am sure that I can pick it up very quickly. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I link the questions down below. an. We have many competitors in this industry. Offering ground handling, cargo, travel, and flight catering services in 35. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} Recruiter contacted me11 %. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Dnata Interview Questions (2023) | Glassdoor )- Exhale. You can be a motivator and a positive communicator in any situation at work! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It's fast and makes every day different. We do not have advertisements on our pages but we do try to make money through paid-memberships. Languages:{%selectedMarker.languages%} The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Where do you see yourself growing within Dnata? Other times, we will mindfully move a job for last because we feel that it makes the most sense. M.Roxas Highway Ask me what a JSON or API is and I will tell you exactly what it is. Interviews for Top Jobs at Dnata. Employee referral22 %. This way, nothing comes back to bite me later on, as the deadline approaches.". Your company is forward-thinking and progressive. Please help us protect Glassdoor by verifying that you're a Free interview details posted anonymously by Dnata interview candidates. I interviewed at Dnata in Feb 2023. Ethical dilemmas in the workplace will come up from time to time. Dnata Interview Questions (2023) | Glassdoor dnata Employee Reviews for Customer Service Representative - Indeed Dnata Interview Questions (2023) | Glassdoor Aydanos a proteger Glassdoor verificando que eres una persona real. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. I do understand the importance of it, though. Read our Terms of Use for more information. Report. Close your answer by asking the interviewer if they would like to see you take a particular course. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. I see that you have operations management positions open. pour nous faire part du problme. how do you handle your stress in a difficult time? ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. Cambata Aviation Pvt Ltd. 2015 - 20169 . I feel that this particular position would take my career exactly where it should be. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". The process took 4 weeks. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} I was asked did I google it? It shows that I can take the lead on a project without having my hand held.". Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. ", "I find myself getting along with most people at work. Share with the interviewer which skills you value the most. PO Box 1515, Philexel Business Park - What is the company's primary goal for this position in the next 12 months? "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. "My interest is to have a long-term and successful career within transportation infrastructure. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Answer dates might appear two to three weeks before they were published. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. Also, what types of career growth opportunities would follow this position? This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Lamentamos pelo inconveniente. Interviewed through hireview app.