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When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Help even if you are not a cashier, you work for GetGo! This happened on November 6th, 2022. at around 1600. When are you guys gonna get the a2 milk? Prices are lower and bags are plastic. Columbus ,ohio. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. She's aware of the conversation. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. They told me it was the best they could do and offered no solutions. We will forward their concerns to the pharmacy and regional leader. Mandates are NOT law! Too bad. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I paid for a SHOWROOM car wash and parts of my car weren't even touched! 6930 West Central Ave . auth #04520C Working At Giant Eagle: Employee Reviews and Culture - Zippia Not even sure it was USDA Choice. Now if they didn't want something substituted or out of stocked then don't $#*! Complaints: they had no problem refunding my fuel perks then. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. They formed a company called "Eagle Grocery.". 3. When empty the cart basket closes. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Here clients can delve deep into delicious meals, and tast. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Management also doesn't know how to utilize people to their best ability. HIGHEST PRICES ANY WHERE! I wanted 2.5lbs Disgusted I found a grey looking mealworm. So i activated an offer for spend $150 get $10 bonus. This is unacceptable. This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. i had over one dollar on the advantage card for fuel perks for gas. They kicked my special needs 3 year old grandaughter out for not wearing a mask! I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. 0 Views . So I am out $200, no refund and my cards have been mysteriously used. Giant Eagle, Inc. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I noticed I had an item that had to be removed from my bill. Giant Eagle, (store #4029). It goes against our guidelines to offer incentives for reviews. First off the staff should at least attempt to look busy but there are little ears everywhere. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. This is the email I received 12/14/22: There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. i do the shopping for the household,he picked ip the advantage card. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Thank you for contact support. Help even if you are not a cashier, you work for GetGo! I have proof in black-and-white. Why stop with ads in the mail? Check out machines worst than Kroger's attendent had to be called 4 times Job Work/Life Balance Overall im frustrated, but I just want my money refunded. 3, Report #1504161 . Giant Eagle's Customer Service is despicable! " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Share your photos and videos with others to prove the truth of your words. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I love that the fruit and vegetable selection is top notch. named Heather - very immature for the title that she holds. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. International Association of Better Business Bureaus. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. I just don't understand how this could happen. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. everytime i go theirs always issues! Can the consumer advise which location she is referencing? Great service on Curbside Pickup in Erie! I sent the main manager Adrian A**** an email with the transaction history of my card. Disability and food assistance, so every penny counts. Your self check out is hardly a convenience. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. And having them in the store? I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Click here to get notifications about new complaints of Giant Eagle. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. nav-opener. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Giant eagle unwilling to offer anything related to customer care. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. if customer service reviewed purchases they woul see all are made in my name with my debit card. GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp Don't shop in Brooklyn ohio store especially when buying a sub sandwich. I never recieved them, yet I was still charged for ordering them. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. In hopes to fix this issue for me and other customers for future. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Gain trust and grow your business with customer reviews. On pick up on Dec17 prices increased. What happened to integrity and company loyalty. I purchased chicken salad Giant Eagle last night, 9-28-18. Get go in Washington PA on Wylie ave.. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. I have been contacting them for several days now, and I feel like theyre giving me the runaround. somehow the fuel perks vanished . No one has called me yet. 20 Things You Didn't Know about Giant Eagle - Money Inc Desired outcome: So I went to the self-checkout, and there I was harassed by two other employees. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. Are u serious?!? We spoke to the consumer today and they provided an updated mailing address for the request. We have researched this matter and added thecoupon to the consumers advantage card. This is actually about an experience my mother had with Giant Eagle. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. This review was chosen algorithmically as the most valued customer feedback. I also work for a pharmacy in the area for 5 years. code: [protected] [protected]. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. The most common ethnicity at Giant Eagle is White (74%). Kroger's parking lots are always full. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. No everyone lives their life online. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Or does that all fall on computers today? If she was helping it would not be anyone to watch! 54% of Giant Eagle employees are women, while 46% are men. 228 in Cranberry Township PA (the one by Target not out toward Mars). I want to come back. i don't have a complaint as much as need advice. They are not authored by Glassdoor. Desired outcome: Feedback has its perks! | Giant Eagle so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! And their Apple Seiter tops are always smashed in. In the meantime no follow-up with me. The cherry turnovers had no cherries in them. GIANT EAGLE - 38 Reviews - 318-320 Cedar Ave, Pittsburgh, PA - Yelp I and others I've seen pick up the paper bags and the handles tear; bag falls. States they care about work-home balance Pro diversity culture Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. My prescription was not refilled. I explained to them my same situation, and they continued to harass me and discriminate. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. We have had many cakes from Giant Eagle and never had a problem like this. I. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. File a complaint. Tip for consumers:Provide customer satisfaction and a smile. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Giant Eagle reviews & complaints. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. Unfortunately, I collect s.S. Moraine point giant eagle, buter county. A guy with a strange accent was very rude and started to yell at me. Desired outcome: Pay for this replacement part that your car wash broke. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. It was on a Tuesday. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. So I have called repeatedly and was told the discount would be added, but it never has been. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. It is very challenging to get answers from customer service. I then went to the customer service desk and asked for a manager. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed Most customers were really nice and then there were some that you just lose faith in humanity from. I have a family to feed and I am very upset. Explore an interactive map with places nearby. Here are 8 tips for writing great reviews. I paid for a SHOWROOM car wash and parts of my car weren't even touched! My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . DOUG?greatfront of house mgr. Shed light on the availability of medication needs brought to someones attention. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. I don't know what was up her skirt today but it was totally uncalled for. File a complaint. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle Questions Post Question There are no questions yet for this company. ) This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive.