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throttle thumb display electric . I feel like everything was rushed. They informed me that my type of service is not recognized and I would not be covered. That is INSANE. Sears couldnt deliver my appliances. My daughter and I have a lot of great memories from our trip, despite the difficulties. Edited: 11 years ago . Not only could we barely keep up with the tour guide, but we could not hear him due to he gigantic group and we had to stop every 5 minutes to make sure the entire group was there. On our way to Rome, our guide added a stop in Ovierto, a beautiful small town with picturesque views, wonderful dining and great little shops which we enjoyed immensely. Start by contacting EF Tours directly, then file a complaint with the BBB, dispute the charge with your credit card company, and seek legal advice if necessary. And honestly I'm a little sad about canceling, but even trips on groupon are more affordableand a little less PG haha. However, we had already paid and were still excited to be spending 2 weeks in Europe together. But learning seemed to take a back seat to just being in another country in most circumstances. Press J to jump to the feed. Get Involved; Contact; Donate! Be sure to document all communication with EF Tours so that you can refer back to it if necessary. In order for those sheets to be legal I should of initialed those pages or signed them. In Munich, we were given lodging one block from the red light district, and had three young women awakened during the middle of the night by a drunken man demanding access to their room (their room entrance was directly onto the street). One of the techniques Ive developed as a consumer advocate is called the three Ps. It works great on refunds. I am outraged and helpless. Wife and daughter were planning to go on a trip to Italy in over a year. I called EF and they directed me to the insurance company-which is an absolute rip off. Wherever you are, were thereand we understand that, in todays ever-changing world, travelers are looking for more flexibility than ever before. It's just too many in my opinion. Tickets can be purchased individually at the ticket booth for just $42 USD or for groups ahead of time for just $24 USD. Our Tour Director said it was because London is a melting pot of cultures, but our group didnt buy that. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. Here are some of the most effective coronavirus refund tips: Negotiate politely. It is a trip run by a business who just happens to recruit participants through the school system. Thus far I've paid off $1,500. Tour participants are also given access to an EF Tours App, that just lists your daily itinerary for your trip. All opinions are my own, and all costs were paid out of our pocket for this experience. I loved knowing that I could write my own tour, knowing that every detail would be done right. We signed up about a year out from the trip, while another student who traveled with us signed up just a month or two before we left. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. We were late to our tours in London, Florence, and the Vatican. Despite these frustrations, the itinerary did take us to some fantastic places and we had some absolutely unforgettable experiences. Whatever you need, we'll handle it. While these options are available, the bread and butter of the company is the basic high school student tour which is what we took. If you want any other info or even wanted . CHICAGO (WLS) -- Countless study abroad trips have been canceled due to COVID-19, leaving many families out thousands of dollars. Travelers remain able to exchange their reissued COVID-19 Future Travel Voucher up and until the originally stated expiration date for a refund of the amount on the original COVID-19 Future Travel Voucher less $500. The swimming area was not separated in any way from boat traffic, nor was my son warned about possible boat traffic. How to get tickets. They are in trouble financially and that is ok with me!!! Do your trip make a suggestion about tips? Grabovsky and the proposed Class are represented by William McGrane and Matthew Sepuya of McGrane PC and Michael J. Hassen of RealLaw APC. They even claim you can earn credit for going on these tour. The team will contact you and assist you thereafter. Out of that $550, $95 is the none refundable deposit but come on, the rest if ridiculous, especially when the cancellation request is made OVER A YEAR in advance. Its completely impossible for 40 people to make use of just a handful of bathroom stalls in five minutes. Menu. The best unexpected addition to our trip in my opinion was the opportunity to see a musical in the West End of London. We had a fantastic time seeing the Crown Jewels at the Tower of London. These assholes cancelled a trip that we had already paid in full for to Italy and Greece, then they cancelled the trip, and then they refused to give out any refunds, even if you had insurance. Our tour guide didnt seem to have this mentality. Trip Cancellation coverage This plan includes Trip Cancellation coverage. Per the website, tour participants are assured that travelers can count on safe, clean and comfortable hotels with private bathrooms but much beyond that the info is sparse. Sometimes this was a good thing, but sometimes it was incredibly frustrating. My son is going on an EF tour this Spring and the teacher has suggested that each student pay a certain amount for tips. But use a credit card, and you have the full force of federal law ( the Fair Credit Billing Act) and your credit card's resolution department in your corner. The tour guide was a London college student who had traveled little, not having been to many of our tour destinations. The tiramisu cooking class in Rome was not optional for our group for some reason. COVID-19 Future Travel Vouchers that were issued to travelers whose original tour was scheduled to depart on or after February 24, 2020 may be redeemed for travel departing on or before September 30, 2025. Give the company at least a week to respond to your refund request and two credit card billing cycles to pay you. Im not sure if the lunch situations were like this because of our tour guide or because of EF itself. EF Educational Tours If EF Tours does not respond or refuses to issue a full refund, the next step is to file a complaint with the BBB. When we reached Italy, things changed a bit. Due to traffic and bad timing we traveled. My moms stairlift has a big problem it does not work outside! Dont let months pass by without letting the company know that your money is still missing. My son didn't create this problem, and it's not his fault. The front desk did not seem to care and we were told no one was available to come clean the bathrooms. When something goes wrong, you thing you are covered. The fee for this service is $145 if requested upon enrollment. This hotel was significantly older than the other three we had stayed at, but it was still clean and comfortable. We simply got information from our Tour Guide when and where to meet up with the group after dinner and selected a nearby local pub so we could have a traditional English dining experience. Full list of UK dates. The information provided typically includes the return deadline, eligible products, and the required documentation such as a proof of purchase. While our tour guide was a very sweet, personable woman, she didnt seem to understand how to manage the timing logistics for a group of 40 travelers. The teacher wouldnt return my phone call, or emails. We saw the stunningly beautiful sites of Capri from a private boat tour. According to their website, EF Tours has been in operation since 1965 and offers trips for students and teachers designed to provide immersive, life-changing education., Basically, EF Tours organizes international trips for students to a wide variety of destinations, promising compelling itineraries full of experiential learning.. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. hearts shooters choice; clark county police scanner; elton john albums in order The brochure promised that participants would be surrounded by the people, the language, the food, and the way of life of the destinations on our itinerary. It all depended on where we were and what was going on whether or not wed get to select a restaurant on our own or if the group would be directed to eat at somewhere specific, and if wed have lots of great choices or really limited options. The Versailles excursion seemed overpriced as well. I won't go into detail about our trip except to say our tour guide left half the group on several occasions, got us lost, left us in a hotel that's fire alarm system was going off in (our group leader also left us behind. EF Explore America said in light of the uncertainty surrounding COVID-19, it offered the school three options. I really did expect there to be more education involved in what we did while on our tour. Patience. Our group was quite good about being on time to meet up locations with a couple of small exceptions that could not be helped. Overall, breakfasts were adequate throughout the trip. The school is only involved in the process as far as whether they allow teachers to hand out information in schools or not. If necessary, set a calendar reminder so that you dont forget. Not by a long shot. It was an equally devastating experience. Well, lucky for you we took a 12 day visit to Europe with EF Tours, and have all the details to decide if taking an international trip with this company is right for you or your teenager. I work for a competitor of EF and have about a million reasons why groups that go with them get ripped off. There are usually two or three optional excursions that can be added to any tour. During the tour, your group will meet up with various local guides who will give you some sort of tour of the city or historic site that youre visiting. On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? The North American headquarter of Education First (EF) locates in Cambridge Massachusetts US. I have a passion for learning and enjoy explaining complex concepts in a simple way. They canceled my flight. how to get a full refund from ef tours While the room wasnt much to write home about, some members of our group lucked out and got spectacular balconies. Information about our flights was not available until about a month before our departure, and information about our hotels was not available until we were about three weeks out from leaving. In most cases, refunds can be issued electronically with the funds being sent directly back to your current account on file. For this trip it really came down to adjusting expectations once we were traveling. One thing is guaranteed. We did not get to select from a menu and were all served the same thing each night, with the exception of those who had special dietary needs. That EF 12-Day tour was called "Europe with an Alpine Flavor." This all changed, as soon as I offered to pay him extra, per person, for his help. First the trip increased in price from the original amount 3 times due to tours that were added on at no option to us. Things took a turn for the worse on our last night of the tour, when we stayed at Hotel La Pergola in Rome. Your password has been sent to the specified email address. They want to keep $1000 each child therefore I will loss $2000. In London, the excursion was a visit to the London Eye, a giant ferris wheel type ride that gives riders a birds eye view of the city.