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Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. All seemed cheap food, with little thought to the preparation. The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. To be fair, we were offered free drinks or a cake as compensation. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Note: your question will be posted publicly on the Questions & Answers page. Planters at Bretby Ltd, Burton-On-Trent | Garden Centres - Yell couldn1t comment on the prices because i didnt pay. please bretby have it all year round. queues to order were VERY slow moving. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. 8.29.128.254 well I'd have thought that was fairly obvious really. Off I go again to get more cutlery. White bun was dry and crumbly which spoilt the burger.More, Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten freeor vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more,More, Should have read previous Tripadvisor reviews. Tripadvisor performs checks on reviews. with wet runny prawn sauce! Planters At Bretby | Garden Centre Guide Ice skating was being thoroughly enjoyed by family groups. Staff were lovely and friendly. The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Map updates are paused. The salad was very uninspiring, with no dressing. The owner of this site is using Wordfence to manage access to their site. The salad was sadly very disappointing! Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . White bun was dry and crumbly which spoilt the burger. Then we have to lay the pipes down to pump the liquid on and freeze it. About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. Easter chicks in the pet section were adorable. told Well we are busy. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Seasonal items available, including a huge range of LED scenes/vehicles. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Get quick answers from Planters At Bretby staff and past visitors. Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. not taste as expected. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - its not rocket science. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. "We've had regular skaters come to visit and they have said our ice is really good to skate on.". It's great that there is an ice rink in the local area that anybody can go to. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. If you think you have been blocked in error, contact the owner of this site for assistance. The action you just performed triggered the security solution. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Didnot taste as expected. +44 1283 703355. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? It was only just gone 3pm and they're open until at least 5pm. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Find out by taking part in our quiz, Our county is the birthplace of dozens of celebrities, Most-viewed city properties on Zoopla - including home with own coach house, The top five houses, including two-bedroom and three-bedroom homes, would be great for first-time buyers or those wishing to start investing in property, Young driver smashes through gates in 'street race gone wrong', He got trapped after careering through the gates, Stolen Rolex, trapped cats and hotel arson probed by police this week, Officers have asked members of the public for help by issuing appeals, Anger at soil heap eyesore ruining view from new Persimmon homes in Chellaston, One local even says that it's ruining his chances with the ladies, Housing developers tips for buying a new home in Derbyshire, They say prospective buyers should 'keep calm and carry on', New girlfriend beaten, spat at and degraded by remorseless bully, John Mason was in a relationship with the vulnerable woman, Derbyshire teacher banned from classroom after hiding gross misconduct sacking, He was dismissed over safeguarding concerns. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Well i was totally disgusted by this. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. Our team checks each review posted on the site disputed by our community as not meeting our. Such a shame as we come regularly for Sunday lunch which is always good. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. We also like that we can bring our little yorkie with us . Ordered food. Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. How to get to Bretby in South Derbyshire by Bus or Train? - Moovit Search for Garden Centres and other retailers near you, and submit a review on Yell.com. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. Popped in a few times for a cuppa and slice of cake, also good. more. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. To be fair, we were offered free drinks or a cake as compensation. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. Bretby Nurseries | Garden Centre Guide Learn how to create your own. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. which when you placed on the base on your table identified where you were sitting , this worked very well. The latte was one of the best I have had for some time. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. 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