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Restart your thermostat to refresh your connection. After that I factory reset it, followed to steps to set up the thermostat for my home. I was able to connect via iOS once I connected to my cell data mobile hotspot. When you restartyour router, itresets your internet connection. If you remove the 1st working one from the Google Home App completely, then go to the NEST app and add the others (which now you can add), then finally restart the thermostat and re-add the first one. If the Google Home or Nest app doesn't connect with the Nest Thermostat, it is possible the issue emerged due to an unstable internet connection, or lack thereof. Privacy Policy. This is a good thing, because it means that it will also be really easy to fix. I'm about ready to throw the thing through my window. If your Nest thermostat has issues connecting to the Nest app or Wi-Fi network, you may get one or both of the following: Below are some steps you can take if youve just installed your Google Nest thermostat or have replaced it and can't addit to your account or getit online. If you are having trouble adding a second Nest thermostat to your app, there are a few things you can try. 4.) I am wondering if it's connected to another account in Google Cloud and hasn't been unsynced. Despite Google not officially acknowledging that such an issue of the Nest Thermostat not connecting to the Google Home or Nest app exists, app updates can unintentionally help. Enter your access code, and then tap Save. I got this wrong, and created a different room in Nest. 01:27 PM Next, you need to sync your thermostat to the app. 2. Tap your thermostat on the Nest app home screen, then tap Settings. Connect Your Alexa to a 2.4GHz Wi-Fi Band. Slide your finger up or down to Settings(look for the cogwheel icon), then tap the side of the thermostat. So, why is my nest thermostat not connecting to the app? Sign in to the Nest app in your web browser with your Google Account or non-migrated Nest Account. I suspect its a setting in my router (orbi) or internet setup. 1. This takes you to the Google Home app or Nest app's official application store page. Thank the maker for Stevew89!!! This will allow users to set different temperatures for each room in their home. If you visit your WiFi providers website, you should be able to correct this. Wait for 30 seconds, then plug your modem and router back in. Hold the back faceplate button to get back to the menu after removing the face. . If youre using a cell phone, make sure you dont use cellular data to test your connection. 2. Tap the three lines in the top left corner of the screen. They even tested a brand new thermostat and same errors. Thanks, after fighting with the nest for more than 1 hour I was able to add it to the app with this solution. Thanks for the tip!. The error said it could not connect to the assisting device. This will also help you in avoiding other issues concerning your Nest. Try factory resetting your second Nest if none of the above hacks helped you eliminate the connectivity error. Sensi 2.) But smart tech still being in its infancy stage, bugs such as the Nest Thermostat not connecting to the Google Home app or Nest app are to be expected. Once your router finishes restarting, test the Wi-Fi connection with a computer or phone (make sure that cellular data is switched off). 5. This means that you may run into more bugs and glitches the longer you keep the old version. After completing the update, make sure that you have completely closed the app and reopened it for the update to take effect. Not a solution. Save my name, email, and website in this browser for the next time I comment. I have come to the conclusion its just my Internet Provider that is the issue. Use the below steps to restart the router: Switch off the router. Unplug it for 30 seconds, then plug it back in. Just cannot use the Nest Thermostats. Nest Thermostat can perform all basic functions such as temperature management without an internet connection, but its smart and remote features still need access to the internet. Sometimes connection errors can develop if your app isnt up to date. Yes. Start the Nest thermostat installation flow again. There are many benefits to restarting a deviceit may clear out any bugs or errors and help connection issues. You prefer to have a separate thermostat for every room and control them all via your existing Nest app. The first course of action when dealing with technology is usually to reboot. Here are the steps to create a free account on the Nest app: After signing up for your account, youll not be able to add your Nest to the app until you enter an entry key. Finally, make sure that your devices have the latest firmware installed. Having more than one in your home can be a great way to regulate temperatures differently in different areas of the house, but it isnt always easy to get it working properly. If you have two Nest thermostats and want to control them from one app, you need to connect them through Bluetooth. I literally spent 5 hours trying to connect to my Nests after resetting when I migrated to google which in itself has been a nightmare and needed help with that process with someone who posted process for resetting and reconnecting on You Tube. Youll need its address, its unique identifier (UIN), and its password. Just follow a few steps and it is done. By exceeding this safe limit set by Google, some issues might occur with your temperature control. When developers release an update to an app, they often fix bugs that can interfere with your use of the app. Different zones and multiple thermostats in your home saves energy and thus money. Make sure your internet service is working 2. I've tried connecting with two iPhones and an iPad with both the Nest app and the Google home app. How to control multiple Nest thermostats. What you need to know is that the name of the room the thermostat is in is critical. This is much nicer for those who dont want to worry about updates going through at inconvenient times. To bring up the Quick View menu, press the ring. It couldn't see my networks from my phone. Press the ring to bring up the Quick View menu. Setting up your second Nest Thermostat to the app isnt difficult, but it can be confusing if you arent familiar with the process. Once it's done you should be able to link it in app. This will prevent devices on your network from connecting to other devices in your home. Thanks for this. This is the only way it worked for me. Refer to your Wi-Fi router or access point documentation to learnhow you can exempt the Nest thermostat from these restrictions. Learn how torestart or reset a Nest thermostat. On this website I share everything that Ive learned about Smart Homes. One of those problems include being unable to connect to your smart home devices. My total connect to your honeywell mercury-laden thermostat wire and while you set to connect the temperature, but the new thermostat. If your WiFi connection is poor or the connection has failed, the Nest Thermostat wont connect to the app. Tap your thermostat on the Nest app home screen, then tap Settings. Well also answer some of the other questions you might have in this regard. Fixes include checking the WiFi, restarting the thermostat, updating the app, adjusting router settings, or redoing set up. Is that something separate that I don't have? Nest devices use multicast to communicate and set up connections with other Nest products. After the second problematic thermostat finally finished setting up successfully, I went back to the first thermostat and re-added it via the Google Home app and now both are working fine. Restrictive firewall security or parental control settings on your Wi-Firouter can sometimes block communication with Nest servers. By adding multiple thermostats in your home different zones can be defined and you can manage the temperature of the zones without affecting the overall temperature settings. Thanks a bunch! If it's not on the app you don't need to. Initial setup, tried connecting to app but unable to connect to WiFi. NEW - Nest learning thermostat - 2nd generation.This was a gift and not compatible with our wiring and the person could not find the receipt.SilverBox is open, but only to look over the manuals for helpful photos.Connect Nest to Wi-F- to control it from yourphone or tablet and get a monthly Energy Report.The Nest Learning Thermostat can shut off your heat when Nest Protect senses a car That worked!!! Im having the same issue with my Protects. While there, youll be able to update the app if needed. 1. Lastly, confirm the steps to initiate the reset process. Programming is very easy to your t6 thermostat has two wires and it. This will enhance the Wi-Fis signals and make the connection stronger. I went into the Google Home app, removed the working thermostat device from my account. Scroll down and select Remove thermostat. Mine recently stopped wanting to connect to my wifi network, now I have to get a replacement. Couldn't get them onto the same account until I followed your suggestion. I have gone so far as a complete factory reset on the thermostat, deleting the Nest App from my iPhone, reinstalled the app. The thermostat continued to show the warning message not indicating any completed configuration where as the app showed done. I'm not sure how to help you but I wish I could - I personally have multiple Nest thermostats and they work in the app just fine on my end. Reset your Nest thermostat 5. Adding a second Nest thermostat to your app is easy. (If not, get a Nest account and download the Nest app.) The procedure is the same for both types. If you are setting up the first device, there would not be an "assist device" nor would you need one. Google fails again, offering zero support and far fetched solutions that don't work. The main benefit of having multiple thermostats in your home is to control different rooms temperatures individually. I did! If youre having trouble connecting to the Nest thermostat, try resetting your network settings by turning off your router, unplugging your modem, and then restarting it. Use the search bar at the top of the screen to find the Nest icon. I have the exact same problem, did you ever find a solution? 7. On your thermostat, go to Settings and then Reset and then WWN Connection.3.) Blocked Wi-Fi router settings by the firewall or parental controls may make your, Head to the app store on your smartphones, such as, Next, tap on the app stores search bar, search for the. Two stopped working (after 5 years - pretty disappointing). If your homes ducted HVAC system is correctly zoned, or if you have a ductless system, every room has its individual inside unit, all that the thermostats actually share is the Nest app. Restart your router and modem 5. Press your thermostat's ring to open the Quick . Before discussing common fixes, lets talk more in-depth about the problems with connecting a second Nest Thermostat to the app. Before placing the blame on Nest, it is imperative to first check whether the root cause of the issue is from your end, specifically from the internet end. There have been cases where Google has silently fixed issues without causing any major uproar and this can possibly be such a case too. If youre using a dual-band router with both 2.4 GHz and 5 GHz bands, make sure they have different names. This is a paste of @Stevew89 post, since you can't locate it. This is a simple fix, but sometimes its necessary. Your thermostat will restart. So at least during setup, connect your Nest Thermostat to the 2.4GHz band WiFi signal if you have a dual-band WiFi router. Auxiliary Heat You may need to consult your routers user manual forinstructions on how to restart your router. Google support said I had to create a new home. Press question mark to learn the rest of the keyboard shortcuts. Update the Nest Thermostat firmware and the Google Home or Nest App. Important: Make sure you have Bluetooth and Wi-Fi enabled on your phone or tablet before you try to add your thermostat again. What Is The Red Wire On A Thermostat For. Spent hours trying to get my stat on line. Can you add a thermostat in each room? Hope this helps anyone who is having trouble. 1.) Just make sure you allow your Nest Thermometer app to bypass any restrictions. Honeywell Themostats On the Nest app home screen tap Settings and then Add product. Go to the Google Home app, choose your device and then tap on Settings. If youre new to the world of home automation, you may not be familiar with setting up smart home devices or connecting them to their designated apps. 1. Your email address will not be published. Tap the three lines in the top left corner of the screen. Start the Nest thermostat installation flow again. If your apps do not automatically update, you can change that in your settings. Adding a second Nest thermostat to your app is easy, Here's how: 1. Remove your thermostat from the Nest app. Users are reporting that they cant add a second Nest thermostat to their app. Super Health 2023 Tip: To help make sure youre not using cellular data, turn on Airplane mode and then turn on Wi-Fi. Vivint Thermostat Enter an email address and a password. Press the thermostat ring on your Nest to head to the. Can only buy them through their "Pros" it seems. Type in the entry key you see on the thermostat screen. Choose your thermostat and select Already installed to skip ahead to the entry key step. Choose your thermostat and select Already installed to skip ahead to the entry key step. Give the router a minimum of 30 seconds and plug the electricity source back. I got my new high end Nest specifically to hook it to my smart home and Alexa. Aquickly flashing data light mayalso appear. Check the status of the Nest service 3. They use a zigbee like variant to talk to each other during setup. If you have tried all the default fixes, check out this video, it might be th. Thats because the Nest app only works with one Nest thermostat at a time. You can download them from theApp StoreGoogle PlayStore. To fix these problems, you need to replace your batteries, redo the wiring, change the fuse and update the Nest Thermostat software. You may have a combination modem/router, or they may be separate devices. If you're using a phone, make sure you dont use cellular data to test your connection. Hey! Visit google.com to check if your connection is working. Omar67, you are right. The Nest logo will appear, indicating that the thermostat is restarting. Select Reset and confirm that you want to reset. It doesn't matter whether it is an Android or iOS device. Scroll down and select Remove thermostat. YESSS this totally worked for me where all other solutions failed! Also, make sure that you use settings that allow your thermostat to connect to your account in the app. This worked for me! Lennox thermostats All the lights on your modem and router should be off. Interesting! 2nd thermostat showed in Nest app as well as Google Home. Click on the search button at the top of the store home page. No luck what-so-ever here on my end!! If your Nest Thermostat won't connect to the app, check the internet connection and connect to a 2.4GHz WiFi band during setup. Do a FACTORY RESET of the Nest when you are on the new router. Otherwise, you will not be able to control the temperature of the different zones or rooms. Choose your home WiFi network from the list. battery issues Open the Quick View menu on your Nest Thermostat by pressing the thermostat ring, Navigate to the reset option and press select, Unplug the Nest Thermostat from the power, During the minute wait, press the buttons on the Nest Thermostat to get rid of any remaining charge, Confirm the selection to begin the factory reset process. After the reset, it should allow for a fresh install. With multiple thermostats, you can set the temperature difference in every room and you can set different schedules for every room. Type in the entry key you see on the thermostat screen.