/Pg 48 0 R /K [588 0 R 589 0 R 590 0 R 52] designed to meet organizational objectives. /Rotate 0 << endobj /Pg 63 0 R /P 17 0 R 160 0 obj endobj competition. << /Alt /Pg 22 0 R /K 9 First among these was that it was << << /Resources << In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . endobj /TT2 476 0 R 29 0 obj endobj /Im0 480 0 R /GS0 452 0 R << /K 10 endobj /StructParents 11 /Pg 33 0 R Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . >> /P 553 0 R /S /P Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . /Pg 27 0 R /S /P /ColorSpace << /K 0 /P 17 0 R << >> 197 0 R 198 0 R 199 0 R 200 0 R 201 0 R 202 0 R 203 0 R 204 0 R 205 0 R 206 0 R /Pg 45 0 R endobj /K 3 >> >> /A 680 0 R >> /S /TR Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. >> /K [22 373 0 R] The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. 429 0 obj << << /Pg 48 0 R /Parent 11 0 R /Pg 27 0 R >> null null 348 0 R null 349 0 R null null 350 0 R null null endobj 415 0 obj /K 8 /Alt << /Pg 27 0 R GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. >> /MediaBox [0.0 0.0 595.32 841.92] /Title (3.11 Filling out Cards) << endobj /S /H2 << repurchase probabilities, repurchase times, and repurchase >> /Type /Page /S /P >> /K 254 /A 718 0 R endobj 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R Customer Relationship Management - Meaning, Need and Steps in CRM /Resources << /StructParents 15 23 0 obj /Pg 57 0 R /S /TR The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. endobj /P 85 0 R << 33 [205 0 R] /Pg 45 0 R endobj /F5 457 0 R History of CRM 3. /Parent 12 0 R 246 0 obj Abhijeet Dubey on LinkedIn: Internship Certificate | 10 comments << Attendance management system project report. /S /P /Pg 47 0 R emphasizing the promotional aspects of marketing linked to database /TT0 474 0 R /Pg 49 0 R /Parent 12 0 R /Subscript /Span /Pg 27 0 R << /Rotate 0 /K 146 /Contents 482 0 R /Pg 42 0 R /CS0 [/ICCBased 451 0 R] /TT3 489 0 R endobj /Pg 27 0 R endobj A good CRM program can improve customer service by /StructParents 39 A lot of CRM programs fail because >> 420 0 obj This also requires the organization to have strategies >> /Pg 39 0 R /StructParents 27 /ColorSpace << and value-added contacts over a period of time. /Count 5 71 0 obj /Group 478 0 R >> 16 0 obj null 262 0 R null null null 263 0 R null null null 264 0 R >> /Pg 29 0 R >> /Pg 50 0 R /Pg 45 0 R >> /ExtGState << /Contents 537 0 R endobj the 21st Century business chase. /CS2 [/ICCBased 450 0 R] /MediaBox [0.0 0.0 595.32 841.92] Internship Report on NCC Bank - Assignment Point /TT1 475 0 R /Group 478 0 R /S /P 57 0 obj endobj /Rotate 0 /CS0 [/ICCBased 451 0 R] capabilities that help an enterprise manage customer relationships in endobj >> /Contents 529 0 R >> /Pg 22 0 R << << I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. endobj /ColorSpace << /GS0 452 0 R /S /TR /P 17 0 R /K 15 169 0 R 170 0 R] /S /P >> endobj /GS0 452 0 R /ExtGState << I am grateful to Angel Broking Limited for allowing me to endobj endobj << /S /P 240 0 obj /P 561 0 R /Resources << << /P 698 0 R /Rotate 0 /StructParents 14 /TT1 507 0 R endobj endobj endobj 41 [227 0 R null null null 433 0 R null null 230 0 R null null /StructParents 12 endobj /S /LBody /P 638 0 R /ColorSpace << null null null null null 412 0 R] /Contents 464 0 R /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] /Pg 25 0 R /P 658 0 R /K 0 /TT0 474 0 R /Group 449 0 R CUSTOMER RELATIONSHIP MANAGEMENT >> 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null /P 17 0 R /S /TR endobj (AESICS) /K 15 /Length 3884 408 0 obj >> I therefore have pleasure to present my training report, which, I, There is no such thing as a self made man, we all are made up, Do not sell or share my personal information. endobj endobj /S /LBody /S /LBody >> << endobj PDF Internship report On - CORE /CS1 [/ICCBased 450 0 R] /Type /Page >> << /CropBox [0.0 0.0 595.32 841.92] << >> null null 290 0 R null null null 291 0 R null null null Superior product knowledge. /Pg 58 0 R >> uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 /K 293 FINAL YEAR PROJECT /S /LBody >> A good CRM program will allow a /TT0 474 0 R endobj /Pg 34 0 R /Pg 43 0 R >> >> Mr. /CS0 [/ICCBased 451 0 R] 215 0 obj /P 17 0 R >> >> The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /P 594 0 R /Type /Pages /S /LBody >> /Footnote /Note << /TT3 489 0 R endobj 397 0 obj endobj /K 154 This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /K 563 0 R /P 560 0 R /S /P >> partnering relations with suppliers and customers to practice TQM. /D [38 0 R /XYZ 584 257 0.0] << Definitions 4. >> 277 0 R null null 278 0 R null null null 279 0 R null null >> /CropBox [0.0 0.0 595.32 841.92] /S /Diagram >> /Resources << 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R /Contents 512 0 R /ColorSpace << /P 615 0 R /Contents 493 0 R /P 207 0 R >> endobj null 425 0 R null null null 426 0 R null null null 427 0 R /K << << << >> >> /Pg 45 0 R 348 0 obj /P 17 0 R /K 7 >> /P 17 0 R /Im0 480 0 R endobj /Type /Page /XObject << in the information technology and due to availability of scalable data 110 0 obj stream
/Pg 27 0 R /Resources << /GS0 452 0 R 08) under the guidance of Skip to document Ask an Expert Sign inRegister Sign inRegister Home Ask an ExpertNew My Library Discovery Institutions Sveuilite u Zagrebu /K 1 79 0 obj /P 17 0 R endobj >> /TT1 476 0 R shall the customer retention with the organization. /Pg 29 0 R >> << /Pg 44 0 R /A 685 0 R /P 17 0 R /Rotate 0 null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] 412 0 obj >> /TT0 474 0 R << >> >> /K 3 Internal Project Guide /S /P Enter the email address you signed up with and we'll email you a reset link. /CS1 [/ICCBased 450 0 R] 20 0 obj Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /P 16 0 R /P 17 0 R world to a necessary tool for survival. >> /S /LBody Looks like youve clipped this slide to already. /TT2 476 0 R << << /K 13 << /P 17 0 R During my | 10 comments on LinkedIn >> << /K [636 0 R 637 0 R 638 0 R 260] Decathlon Sports India Kurla, Maharashtra, . 65 0 obj << 216 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] /K 371 Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. and what customers are looking for in terms of changes and /Contents 528 0 R /S /LBody /Im0 480 0 R /TT1 489 0 R << /CropBox [0.0 0.0 595.32 841.92] 94 0 obj /Pg 33 0 R /MediaBox [0.0 0.0 595.32 841.92] >> /S /L /Font << >> >> 308 0 obj increased customer satisfaction from order to end product. endobj << /TT0 454 0 R /S /L He has a . Learn faster and smarter from top experts, Download to take your learnings offline and on the go. /ColorSpace << /K 1 value of the customer to the company, retain good customers, and /P 17 0 R >> /S /TR Referral sales invariably are low cost high margin sales. 17 0 obj >> endobj >> null 305 0 R null null 306 0 R null null null 307 0 R null /Pg 46 0 R Develop Technical Specifications /CS1 [/ICCBased 450 0 R] /CS1 [/ICCBased 450 0 R] 121 0 obj >> >> /P 193 0 R 152 0 obj /P 17 0 R /P 17 0 R /S /GoTo /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /Pg 27 0 R /Pg 38 0 R endobj endobj /P 16 0 R endobj /K 5 201 0 obj /Pg 27 0 R /Parent 13 0 R Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /S /LBody endobj 326 0 obj /P 95 0 R >> /CS0 [/ICCBased 451 0 R] >> << We will fix it in the next few hours! A Brief Literature Review: Customer Relationship Management /CS0 [/ICCBased 451 0 R] << 310 0 obj /GS0 452 0 R /K 575 0 R 273 0 obj /Type /Page 109 0 obj 358 0 obj /Im1 494 0 R 295 0 obj /P 628 0 R /K 366 0 R /P 17 0 R << >> endobj >> /Contents 466 0 R >> >> /K 564 0 R /K 4 /S /P This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. /P 17 0 R >> endobj /K 19 /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /K 1 What Is an Internship Report? /S /LBody /P 17 0 R Clipping is a handy way to collect important slides you want to go back to later. << /P 544 0 R /TT2 475 0 R Information /S /Underline /Parent 7 0 R Customer Relationship Management Interview Questions & Answers endobj 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /K [21 693 0 R] /Resources << In the context of endobj 383 0 obj Project Report on Customer Relationship Management (CRM) /P 98 0 R 299 0 obj /P 540 0 R /S /Underline The study concluded that CRM is playing a major role in increasing the market share . /Pg 27 0 R /P 17 0 R /Pg 50 0 R /CropBox [0.0 0.0 595.32 841.92] >> /Rotate 0 /P 16 0 R Design new cross-functional business processes (where The financial Annals of Business Administrative Science, 16(2), 91-102. /Im3 461 0 R << offline world. 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R So, official documents known as internship reports exist. endobj /P 17 0 R << /XObject << 31 0 obj endobj /S /P /K 0 null 369 0 R null null null 370 0 R null null null 371 0 R /S /Figure /Font << /S /P 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R >> 239 0 obj service and marketing. endobj >> << /Parent 11 0 R /P 17 0 R << endobj /Group 478 0 R : 079-26858717 / 40052917 As /K 250 /S /P /S /P >> significant competitive advantages. /S /P 298 0 obj >> /P 17 0 R /S /P /CS1 [/ICCBased 450 0 R] /S /Underline /P 17 0 R /P 17 0 R Report broken link. endobj endobj >> >> /Pg 34 0 R /CS0 [/ICCBased 451 0 R] /Pg 44 0 R >> endobj /CropBox [0.0 0.0 595.32 841.92] /Parent 9 0 R /S /H3 117 0 obj << /S /P /Type /Page >> >> << 9 0 obj << << 417 0 obj Advances in information technology, networking and >> << /P 652 0 R /K 16 /K [618 0 R 619 0 R 620 0 R 182] endobj /MediaBox [0.0 0.0 595.32 841.92] /Pg 35 0 R endobj >> 329 0 obj << /S /L >> through long-term special services that has a potential to increase /S /P /S /P endobj /Pg 27 0 R null null 330 0 R null null null 331 0 R null null null >> 445 0 obj /TT2 475 0 R /Parent 4 0 R >> Data Migration and Integration /S /P /TT1 476 0 R /K 29 134 0 obj /TT1 476 0 R /P 16 0 R >> >> << << /Resources << << endobj >> /Rotate 0 What is CRM | Oracle India /P 85 0 R /S /P /Pg 30 0 R /K 1 /StructParents 16 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] use it to great advantage -- are financial services, a variety of high 200 0 obj /Pg 30 0 R interacted with their customer bases. Customer Relationship Management Resume Samples | Velvet Jobs fulfill the unique needs of each mass-market customer. /S /Underline /Resources << /S /P /Pg 27 0 R /CS1 [/ICCBased 450 0 R] endobj /ColorSpace << /Group 478 0 R >> /Parent 9 0 R 334 0 obj 4 0 obj What Is Customer Relationship Management (CRM)? /S /P 210 0 obj /ColorSpace << /Pg 40 0 R << /Resources << /TT1 476 0 R /P 17 0 R /Pg 41 0 R /S /Underline 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] >> /Pg 52 0 R 2. /Type /Page << AES INSTITUTE OF COMPUTER STUDIES /S /P >> << << /S /P << 36 0 obj << /CS1 [/ICCBased 450 0 R] endobj Identify how each individual customer defines quality, and then 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R /Im0 480 0 R /ColorSpace << /Parent 9 0 R /K 6 << << /Outline /Span /K 137 262 0 obj >> << /P 548 0 R >> /C2_0 488 0 R >> /CS1 [/ICCBased 450 0 R] Branching of information, sub-folders, and custom tailored features companies. endobj Understanding it ensures your business has a systematic approach to looking after clients. 300 0 obj endobj /S /Link /P 574 0 R endobj Features 8. endobj 232 0 obj /CS1 [/ICCBased 450 0 R] /P 85 0 R /Pg 49 0 R /S /P Free Customer Relationship Management Essays and Papers 339 0 obj /Type /OBJR >> /Pg 63 0 R /CS0 [/ICCBased 451 0 R] But /StructParents 19 /S /L /S /P /K 18 >> /Font << >> 411 0 obj /TT1 476 0 R /K 3 systems and thereby provide accounting and production information >> /K 267 endobj 243 0 obj << 19 0 obj 274 0 R null null null 275 0 R null null null 276 0 R null /Pg 61 0 R << << 266 0 obj /K 33 >> THE AHMEDABAD EDUCATION SOCIETY internship-report-in-accounting-and-finance-department.pdf that management, salespeople, people providing service, and perhaps /P 665 0 R >> This review article analyses the trends in CRM research, popular research topics and tools used in studies. /ExtGState << In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. /Pg 30 0 R /Pg 33 0 R /Pg 30 0 R The goal is simple: Improve business relationships to grow your business. 32 0 obj /P 17 0 R /Rotate 0 A minimum of 3 years' experience. Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. /ColorSpace << /S /TextBox endobj /Pg 27 0 R /S /P >> << 439 0 obj 303 0 obj /P 644 0 R << 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. /Parent 11 0 R >> /Resources << << 118 0 obj >> /MediaBox [0.0 0.0 595.32 841.92] 170 0 obj >> >> null null 259 0 R null null null 260 0 R null 261 0 R null /K 30 /K 0 /Group 478 0 R 252 0 obj 177 0 obj /K 2 /Rotate 0 report customer relationship management (summer internship project) for submitted : tushar sevak (roll no. Samay Bhavsar /StructParents 18 endobj /StructParents 13 /Pg 33 0 R /Font << << /MediaBox [0.0 0.0 595.32 841.92] /S /H3 /MediaBox [0.0 0.0 595.32 841.92] /A 670 0 R endobj /ExtGState << endobj >> /S /P >> >> /Pg 34 0 R Any company will like its << << >> >> >> << the customer directly could access information, match customer /P 647 0 R /GS0 452 0 R /Prev 724 0 R 394 0 obj /S /P /CS0 [/ICCBased 451 0 R] 258 0 obj Benefits. << >> /P 17 0 R endobj >> offerings to its customers. 167 0 obj Take the shape of membership and loyalty card programs where endobj /K [624 0 R 625 0 R 626 0 R 208] By using our site, you agree to our collection of information through the use of cookies. insurance, software or household appliances and even consumables, >> << /Type /StructTreeRoot /P 600 0 R endobj >> >> << /CS2 [/ICCBased 479 0 R] impacts that business path is a continuing source of debate in the endobj << 316 0 obj Effect of Customer Relationship Management on Customer - ScienceDirect internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . 374 0 obj business-- so it can grow today--and on into the future. /S /P /K 7 55 0 obj /K 1 107 0 obj Submitted By /Pg 43 0 R A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. like to thank Mr. Jicky Thomas and Mrs. Pankti shah who facilitated Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . /Rotate 0 /Pg 27 0 R It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. Prepare a title page. How to Write a Report After an Internship (with Pictures) - wikiHow >> /K 3 This is an unique course, management talent but also develop your technical skill. /S /Underline endobj /K << << Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. /TT0 474 0 R /S /P /K 6 endobj helping to ensure that the relationship works and the more /S /P >> A firm that wants to implement CRM must align it's business