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Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! To accept cookies continue browsing as normal. All rights reserved. Support. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Their consistency, professionalism and customer service are unparalleled in the industry. Independent Contractor Management - Openforce Have additional questions about applying? Learn about Liveops Enterprise Solutions Click Here . The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Sign an Independent Contractor Agreement. Love the flexibility of the jobs, but wish training was paid. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. management. Login to track your existing support requests. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Single Sign On. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Its a huge, huge advantage for us, says Myers. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Support. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. We'd have had to build out a lot of infrastructure. Some clients also pay commissions. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Work From Home contact center Roles - Join Liveops Login. To find out more, read our Privacy Policy and Cookie Policy. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Openforce simplifies your contractor management processes by providing a single platform solution. Come on board! Not everyone will be as precious with your business as you are. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Its why weve led the industry in virtual flex agent services for more than 20 years. We've been partnering with Liveops since 2010 for all our inbound needs. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. FLEXIBILITY AT SCALE. We didnt just evolve the remote contact center model, we revolutionized it. You can actually enable a person to get to an application through the Okta platform. Quickly assessing customer needs and providing sound solutions. Universal Login. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. IT Support You are using an unsupported browser. Its a good company depending on the project you are on. Or, if, No college? See Capabilities for more details. Facilitating collaboration and communication with the best available solutions was another key goal. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Be the customer care voice of top brands, providing best-in-class service. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Then, this is the place where you can find some sources which provide detailed information. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Check the Eligibility requirements and make sure were currently accepting applications in your state. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Keith Myers, SVP Business Technology, Live Nation. Virtual Healthcare Call Center Services - Liveops Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Cons are having to provide your own equipment. Copyright 2023 Liveops, Inc. All rights reserved. Username or Email Password. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Mobile first. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Username or Email Password. Join Liveops Nation and experience the freedom and autonomy of being self-employed! They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Sound: Must have a sound card installed and be equipped with speakers or headphones. About Liveops Employee benefits & perks. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. With Okta we're able to quickly deploy tools to new employees. The integrations looked complex. Liveops Nation - Virtual contact center Community Remote work is undeniably popular and LiveOps offers that. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Pros. Want to become an Independent Liveops Agent. Consider holiday gift experiences. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Companies across a variety of industries trust Liveops to provide virtual contact center services. The typical military family moves every two or three years. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. And, no calls equals no pay. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Connect and protect your employees, contractors, and business partners with Identity-powered security. Login. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. We couldnt have done it without Openforce. If there are system issues, you will not get paid. Money is amazing, but like every job there are flaws. I wish there was some type of base pay. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. which is why weve been helping companies like yours for over 20 years. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Apply now and a member of our team will work quickly to review . If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Keep in mind, the more you service, the higher your earning potential! They love it because it does what it's supposed to do.. Click herefor technical info. Contact - Liveops Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. The amount of paper eliminated alone was a huge benefit. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. He sees a role for Okta in all of it. Our Offices. Enjoy the freedom and flexibility of being your own boss. Forgot your password? *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Login - LiveOps Inc. IT Support Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Norton 360 with LifeLock helps keep your digital life safer. Independent Contractor management Ditch the paperwork and endless manual tasks. GROW YOUR BUSINESS That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. One where youre provided with free warm leads? This means you can choose when, where, and how often to work! Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops Nation Login - eihowr.dixiesewing.com Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Status. . Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Submit an application for an available virtual contact center opportunity. Work from home. Copyright 2023 Liveops, Inc. All rights reserved. LiveOps Review | How it Works & What To Expect - SideHusl Creatively solving problems. . OR Look in your activation email. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The sign-in URL is the web address you use in your desktop browser to access your company portal. When someone leaves, they're deactivated. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Liveops Agent Okta Portal Liveops Independent Contractor - YouTube Is Liveops nation legit? Forgot Password Enter the email address associated with your account. The only downside is a lot of training without pay. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. HSA and PPO Options National and Local Networks Retirement. Read more. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. You can also manage cookies in your browser settings. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Microsoft Edge Addons Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Okta goes so much further than other providers, Huckabay says. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. I like feeling like Im helping people all from the comfort of home. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Since you are self-employed, you are in control of your profits and losses. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Login to track your existing support requests. This means you can choose when, where, and how often to work! This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Copyright 2023 Liveops, Inc. All rights reserved. Conducting inbound/outbound customer service calls. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Provide support to users of top tax software providers. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. You may also receive performance-based pay or other incentives. Enterprise Solutions. Working at Liveops: 947 Reviews | Indeed.com Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. The background check requires a $24.99 processing fee paid directly to our vendor. Pros. Login. Attack Protection. You can make money teaching it online. But we were just relentless, and in one year we moved all of our workloads to the cloud. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Discipline and setting expectations of yourself are key to working from home. Duo Security for MFA | Okta Well learn about your business and help guide the best solutions based on your needs. Forgot password? Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Submit an application for an available virtual contact center opportunity. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Earning potential. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Customers sometimes need to speak with a live agent. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Are you an employee? Independent Contractor He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. We use cookies to improve your experience on our website. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Everyone else we spoke to claimed they were cloud-based but they weren't. Why Liveops - Virtual Call Center Solutions LiveOps On-Demand Contact Center | Okta Login - LiveOps Inc. IT Support Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Earning potential. Liveops | Okta . Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true.