The seller was professionally quick with their services. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. Smaller size different color! Is the commission rate different on Vestiaire Collective? I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. Now it is Vestaire and nobody will help me. I have yet to find any evidence of wear on the bag-it is impeccable. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I highly recommend this Website. Don't ever do business with Tradesy ever! Even after ordering the wrong color (user error) within moments we were assured it was no problem. -Tradesy will return all items under $150 back to the seller if buyer requests return. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Everything went to expectation. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Autor de l'entrada Per ; Data de l'entrada calexico west port of entry hours; 12 month libor rate 2021 . The website is user friendly to navigate. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. I have called and emailed several times regarding an item that came to me broken and fake! Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Want to give someone something unique this holiday season? It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. And when an interested buyer agrees on the price, youll need to ship it to the buyer. that I bought because they are all FAKE . While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Selling on Tradesy is quite easy; all you have to do is list the item on their website. New members on Tradesy receive a $25 discount on their first purchase above $199. The seller was Brandville so beware! I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% For more information, please see our Moreover, you also are not permitted to create a single listing of multiple items. The last suggestion that was made to me was: I finally disputed it with the credit card company. The platform charges $7.50 for every sold item that is less than $50. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. I deleted tradesy from my list. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I'll never purchase anything from this scam company. . We're so sorry to hear that you've had a negative experience on our platform so far! I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. How long does it usually take after sellers ship the product? We only have so many days to confirm that we will have the item will ship in a timely manner. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. This company will hold your money so you can buy something else.OMG!! This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. They still ignorantly argued that those are the same item. Every thing I have bought from this site is FAKE! This is often due to the lack of incentives to offer customers. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Have never had a Tradesy problem in several years of selling. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. However, this doesnt apply to wedding items. Just wanted to be sure the correct final amount was charged to MasterCard. It was delivered December 29th. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. ThredUp Review: Is It A Good Option To Sell Clothes? According to Forbes, the resale is predicted to grow significantly. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. -Tradesy will return all items deemed above fair market value. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. Any item not covered by the Return Policy. In addition, the company handles all the processes involved in shipping on your behalf for free! Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. New Menswear. Any item priced below $100 USD has a fixed selling fee of $12 USD. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! It was easy to place the order, the shoes came in as promised. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Yep. tradesy return policy for sellers. We enable millions of customers to sell what's in their closets and fund their next shopping spree. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. Never again will I sell anything on this site. thanks. Has anyone sold or bought on tradesy? All is correct. Tradesy has a flat commission rate of about $7.50 for sales under $50. How can i change the photo in my listing. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. Find an alternative. We want to do anything we can to make each experience worthy of your best possible rating. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads One seller was screwed out of 2,500 and never received her property back. I don't want another piece of junk from them I just want a refund and never deal with this company again. My husband and I were looking for my first Chanel bagfound it! The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Once done, the Tradesy app will show you the listing process. eBay is one of the founders of resale marketplaces; it was launched in 1995. Then, you will use your own packing materials to ship your item out. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. do you really have customer service people who speak with customers bc i never had that experience. Hopefully the quality is worth it. not a big savings but something. Using your earned money to make more money for themselves. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Some sellers seem more conscientious about this than others. Why/how this company is still in business is beyond me. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. 2023 Trustpilot, Inc. All rights reserved. We're so sorry to hear about the trouble regarding our commission rate! Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Hi James,We recently reviewed your feedback and wanted to follow up with you. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. the bag is MOLDY! Sellers can quickly re-list them on the platform and sell them to other buyers. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. If you accept the offer, the buyer has 24 hours to complete their order. no one likes to get ignored, especially when spending a thousand $$$$. I have returned the so called Chanel items and etc. Stumbled across Tradesy on Safari. You would figure a company that charges 19% commission would encourage more selling. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. Last experience was not so good and never received. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. Poshmark allows you to post an unlimited number of products on its platform. no thanks. For sales over $50, Tradesy deducts commission of 19.8%. Every thing I have bought from this site is FAKE! I should have been told that it was being shipped from China and there might be additional delays. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Tradesy allows you to list as many items for sale on the site without any additional fees. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. I took some pictures of what I received vs. what they showed on their listing. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. We're so sorry to hear that you've had a negative experience on our platform so far! Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. never again. You can see more about making an offer and settings here, and how to handle a counter offer here. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. ive spent over 1300$ in 6 months. Dont dream of branded item if you are cheap. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. While I know it's frustrating, fighting with them about it is a waste of time. If you have any other questions or concerns please dont hesitate to reach out. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. I took a chance and when I received my purchase it was perfect! To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. They have stolen money that is mine. Learn more here. sounds worse than ebay! And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. We will see. The website / Sellers are honest, merchandise Authenic. Im like WHAT? For items priced at less than $150, the payment processing fee . Like Tradesy, people buy and sell clothing and accessories on eBay. Here's what happens next, Welcome Tradesy Buyers! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. Of course I was a bit nervous while opening the box. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. New Arrivals. Our experts review all listings before they are published, and passing our item review is easy. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. Another seller has started a class uit action. I like to browse extensively before making a purchase. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. It offers free shipping for all products except wedding gifts. the one shown is incorrect. This is one of my favorite dresses. Tradesy ranks 1st among Used Clothing sites. Your item will now ship with Vestiaire's prepaid label. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Don't put your stuff on this site. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. Looking forward for receiving all my purchases on time. In addition, there are thousands of designers and brands available on Tradesy. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Thank you! If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Tradesy is also looking after its sellers. Apparently they resell the items on another site. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. See more, Since your historical data is being moved over time, you will not have a seller badge right away. Excellent site! Your Bag is Empty, Start Shopping! A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Each of your unique items must have its listing on the platform. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. The seller was on vacation when I made my purchase, she let me know when it would be sent. See more here. Tradesy enables you to save. Tradesy has a user-friendly mobile app that makes it one of the standout features of the Tradesy experience. Because they want you to use your earnings for purchases on their app. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. i never got 1 phone call in 2 weeks. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Tradesy are infamous for holding your money! List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. However, they are returns or refunds on Tradesy. So if the wedding dress doesnt fit, for example, the buyer is out of luck. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? The sellers used to be able to keep their earnings. The typical military family moves every two or three years. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Every item that is returned is examined by a group of skilled authentifiers. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. However, Poshmark reportedly has a large audience of over eighty million users. FAKE prada duffle bag and im done. and our Had a question for buyer, responded in less than 10 minutes. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. It's Andrew from Tradesy, I hope this message finds you safe and healthy! This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Tradesy provides an accessible 24/7 customer support team. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. New Arrivals As a seller, our ultimate goal is to increase our sales in the fastest way possible. I'm sure glad I did! Buyers have a maximum of four days after delivery to request a return. I have read on other sites that Tradesy keep the returns and seller is SOL. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. PleaSe do not trust their promise of selling AUTHENTIC items ! This company does not typically respond to reviews. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. Completing the purchase was relatively simple, quick and frustration free. Bought a Chanel bag that doesn't look like anything they showed. My 2nd purchase on Tradesy and just as good as the first. Talk about what services you provide. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. The seller payout process is HORRIBLE.